Shipping policy
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Thank you for shopping at {{ shop_name }}. Here's what to expect once you place an order.
Processing Time
Orders are processed within 1-3 business days. You'll receive a shipping confirmation email with tracking information once your order ships.
Shipping Times
We ship internationally, primarily to the United States, United Kingdom, Canada, and Australia. Estimated delivery times after processing are typically 7-15 business days, depending on your location and local customs processing.
Customs, Duties, and Import Taxes
International orders (outside the country of origin) may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We have no control over these fees and cannot predict what they may be, as customs policies vary widely by country. If you're unsure about potential charges, we recommend checking with your local customs office before placing an order.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow up to 48 hours for tracking information to update after you receive this email.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at {{ email }} and we'll help track it down.
Contact Us
Questions about your shipment? Email us at {{ email }}.